Is it enough for lawyers to be an expert in a particular area of law, or do clients want more? Authors Jagdish Sheth, PhD and Andrew Sobel describe their ideas what lawyers and other professionals can, and should, do to build strong relationships.
Clients for Life began from the authors’ observation that some professional advisers are constantly sought after by clients, while others are treated like mere commodities, constantly challenged on price and struggling to obtain new business. In their search to find the reasons for this paradox, Sheth and Sobel set about interpreting a range of personal experiences (their own and those of others) within a broad framework of historical references and current business practices. Read the review, or buy the book. Go right to the Amazon page here.
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